Privacy Policy
1. Introduction
MS-Cloud ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot ("Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
- User Data: We collect Discord IDs such as user, guild, and channel IDs required for the bot’s functionality.
- Message Content: We may collect and temporarily store message content if necessary for bot commands execution.
- Bot Usage Data: Our bot may log certain interactions for performance analytics, error diagnosis, and improving user experience.
- Name
- Email address
- Phone number
- Billing address
- Payment information (credit card details, PayPal, etc.)
- Account username and password
- IP address
- Browser type and version
- Device type (mobile/desktop)
- Operating system
- Date and time of your visit
- Pages viewed and interactions with our website
- Hosting services (e.g., game server rental, VPS hosting, bot hosting)
- Server configurations
- Server resource usage (CPU, RAM, bandwidth) Logs of service activity
3. How We Use Your Information
The information we collect is used in the following ways:
- Functional Operations: To operate and maintain the features and functionalities of the bot service.
- Service Improvement: To understand how users interact with our bot to enhance functionality and usability.
- User Communication: To provide support or notify users of updates and changes to the bot or its functionalities.
- Account Management: To create and manage your account, process orders, and provide customer support.
- Service Provision: To deliver the hosting services you’ve requested, including game server renting, VPS, bot hosting, etc.
- Billing and Payments: To process payments, generate invoices, and manage subscriptions or renewals.
- Communication: To send service-related notifications, updates, and promotions (if you have opted in for marketing communications).
- Security: To monitor and improve the security of our services and prevent unauthorized access or malicious activity.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.
4. Sharing Your Information
We do not share, sell, rent, or trade your information with third parties without your consent, except as otherwise described in this Privacy Policy or as required by law.
5. Data Storage and Security
We implement industry-standard protection protocols to ensure the safety of your data. Data is stored only as long as necessary and is protected against unauthorized access, modifications, or disclosures.
6. Your Data Protection Rights
- Access: You have the right to request the data we hold about you.
- Correction: You may ask to correct any inaccurate or incomplete data.
- Deletion: You can request the removal of data under certain conditions.
7. Changes to This Privacy Policy
We may update the Privacy Policy periodically. Any changes will be posted on this page and will become effective upon posting.
